NETWORK CONNECTIONS IS BLANK

Try the following steps, if Network connections comes up as blank.

STEP 1. Verify that the following services are started:

• Remote Procedure Call (RPC)
• Network Connections (this service depends on RPC service)
• Plug and Play
• COM+ Event System (this service depends on RPC service)
• Remote Access Connection Manager (this service depends on Telephony service)
• Telephony (this service depends on RPC service and on PnP service)

 

 

STEP 2. Verify the default DCOM communication properties:

1. Click Start, type dcomcnfg in the Start Search box, and press Enter.
2. Expand Componet Services\Computers, right-click My Computer and select Properties.
3. In the Default Distributed COM Communication Properties section of Default Properties tab, make sure that:   

•       Default Authentication Level is set to Connect
•       Default Impersonation Level is set to Identify

STEP3: If the above settings are correct but the issue persists, please perform the following steps for troubleshooting:

1. Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and replace the file.
To do this, follow these steps:
a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
b. Type the command: sfc /scannow and press Enter.
c. Once completed, restart the machine and check the result.



STEP 4: Re-register the network DLL files:

a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
b. Type the following lines, and then press ENTER after you type each line. Click OK when the RegSvr32 dialog box appears for each command.

•       regsvr32 netshell.dll
•       regsvr32 netcfgx.dll
•       regsvr32 netman.dll